Shipping policy

Shipping Policy

At Silvora, we are committed to delivering your jewelry with care, precision, and reliability. Please review our shipping policy below for full details on delivery timelines and coverage.

Shipping Coverage

We currently offer shipping within Egypt and internationally.

Domestic Shipping (Egypt)

  • Cairo & Giza: 1–2 business days

  • Other Governorates: 2–4 business days

Delivery timelines are estimates and may vary depending on location, order volume, or unforeseen circumstances.

International Shipping

International orders are delivered within approximately 21–30 business days, depending on the destination country, customs clearance, and local courier services.

Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer and are not included in the product price or shipping fees.

Order Processing

Orders are processed and shipped Sunday to Thursday, excluding public holidays.
Orders placed after processing hours will be shipped the following business day.

Delivery Responsibility

Once your order has been handed over to the shipping carrier, Silvora is not responsible for delays caused by courier services, customs authorities, or events beyond our control.

Ownership and risk of loss pass to the customer upon delivery to the carrier.

Incorrect Address or Failed Delivery

Please ensure that all shipping information provided at checkout is accurate and complete.
Silvora is not responsible for delays or losses resulting from incorrect or incomplete delivery details.

Order Tracking

Once your order is shipped, tracking details will be provided when available, allowing you to follow your shipment until delivery.

Contact Us

For any shipping-related inquiries, please contact our Customer Care team at:
📧 care@silvoraeg.com

Silvora — Eternal Brilliance
Crafted with care. Delivered with confidence.